We ship using the USPS Priority or First Class Mail. To save you money, large orders are shipped in Flat Rate boxes.
Damages & Mistakes
If your package was damaged in transit please notify us immediately so we can take appropriate action. Please call or email us if your order arrives incomplete or if you received an incorrect item.
Payment Methods
If you are interested in purchasing anything on this site, please add the item to your shopping cart. During checkout, you will get to choose between Paypal, Money Orders & Personal Checks.
Online Purchase Return Policy
We are committed to your satisfaction, and stand by our products 100%. If you are unhappy with any of our products, please return them for a full refund. You can contact us at help@loreleinaturals.com if you have any questions.
Before returning, please email us for a return authorization code. Orders returned without this code will take longer to process and your refund could be delayed.
Order Processing
We do our best to ship all orders within 48 hours. The actual amount of time
will vary depending upon the season, but in most cases the order will
have processed within 48 hours.Order Processing
Shortages
In the rare event that we are unable to immediately fill your order, we will notify you of the problem. You will have the option of waiting until the product is available, or receiving a full or partial refund.
